Valdosta Personal Shopper – Terms & Conditions
Last Updated: February 2026
Welcome to Valdosta Personal Shopper. By requesting or receiving services, you agree to the following Terms & Conditions. These policies are designed to ensure clear communication, fairness, and a smooth grocery shopping and delivery experience.
1. Nature of Service
Valdosta Personal Shopper is a local, delivery-only personal grocery shopping service. Services include in-store grocery shopping and grocery pickup with delivery to the customer’s residence. This business does not operate a physical storefront and does not accept walk-in customers.
2. Service Area
Services are provided within the following areas:
- North Valdosta, Georgia
- Hahira, Georgia
- Ray City, Georgia
- Lakeland, GA
Requests outside this area may be accepted at discretion and may include additional fees.
3. Shopping & Substitutions
- Items are purchased based on the customer’s submitted grocery list and store availability.
- If an item is unavailable, the customer will be contacted for substitution approval.
- If no response is received within a reasonable time, reasonable substitutions may be made based on the original request.
4. Delivery
- Deliveries are made during a mutually confirmed delivery window.
- The customer should be available to receive the order unless prior arrangements are made.
- Groceries will not be left unattended unless written permission is provided in advance.
- Delivery times may be affected by traffic, weather, store delays, or other circumstances beyond control.
5. Pricing & Fees
- Service and delivery fees are communicated and confirmed before shopping begins.
- Large orders, multiple-store trips, or extended delivery distances may incur additional fees.
- All groceries are purchased at the store’s posted retail price.
- Customers are responsible for the total cost of groceries plus applicable service and delivery fees.
6. Payment
- Payment is not collected at the time an order request is submitted.
- Once shopping details are confirmed, an electronic invoice is issued.
- Payment must be completed electronically and in full before delivery is made.
- Accepted payment methods are those listed on the invoice.
- A copy or photo of the original store receipt is provided for transparency.
- Orders will not be delivered until payment is received.
- Outstanding balances must be resolved before future orders are accepted.
7. Cancellations
- Cancellations must be made before shopping begins.
- If shopping has already started, a cancellation fee may apply.
- Repeated cancellations or no-shows may result in refusal of future service.
8. Returns & Exchanges
- Perishable grocery items cannot be returned once delivered.
- Non-perishable returns are subject to the store’s return policy and may require an additional trip fee.
- Quality concerns should be reported within 24 hours of delivery.
9. Safety & Conduct
Valdosta Personal Shopper reserves the right to decline or discontinue service if:
- Conditions are unsafe,
- The delivery location is inaccessible,
- Communication becomes abusive, inappropriate, or unsafe.
10. Privacy
Customer information is used solely to complete grocery shopping and delivery services. Personal information is never sold or shared with third parties.
11. Policy Updates
These Terms & Conditions may be updated at any time. The most current version will always be available on this website.
12. Contact
For questions regarding these Terms & Conditions: